The ground staff at large airports provide a wide range of services ranging from baggage handling to aircraft maintenance and provisioning. The literature contains a large number of reports on ergonomic aspects of baggage and freight handling, but ergonomic analyses and evaluations are lacking for many other ground staff jobs. Aircraft de-icing is one such case. This work has numerous environmental and ergonomic impacts. De-icing of aircraft on the ground is extremely important for maximizing technical safety, but is also a major challenge for the persons performing it. Organization and performance of de-icing work differs widely at the world’s major airports.